Member Spotlight: Robeks San Marcos
New owner elevates Robeks San Marcos with community-focused approach
Since acquiring Robeks San Marcos in December 2023, Heather Richmond has been dedicated to upholding the tradition of bringing joy through delicious food and drinks. With a strong commitment to premium ingredients, the menu features a variety of smoothies, fresh juices, acai bowls, wellness shots, and toasts. While part of a franchise, the business is proudly locally owned and operated by Heather, a community-focused mom who values supporting local businesses and actively engaging with the community.
How long have you been in business? This location has been around for 13 years, but I purchased it in December 2023. The prior owners are beginning their retirement journey and passed on the torch.
What services and/or specialty products do you provide? We offer Smoothies, Fresh Juices, Acai Bowls, Wellness Shots and Toasts. We also do small and larger catering and partner with organizations for fundraisers.
What sets you apart from others in your industry? What sets us apart in this industry is our unwavering commitment to quality. We use only premium ingredients, which ensures that our products not only taste exceptional but also provide superior nutrition. Although we're part of a franchise, we're proud to be locally owned and operated by a mom who deeply values community connections. Being active in our community and supporting local businesses and organizations is at the heart of what we do.
What question are you asked most frequently by customers? What’s your favorite item? And my answer is I LOVE our acai bowls and the mango turmeric madness smoothie.
What is your favorite business success story? My favorite business success story is actually acquiring the business itself. The process took six long months, filled with unexpected hurdles that often made it feel like the deal might fall through. There were moments of doubt, but with persistence and grit, I pushed through every challenge. In the end, the experience taught me the value of determination and resilience. It’s a reminder that success often comes to those who are willing to fight for it, no matter how tough the journey may be.
What motivated you to join The San Marcos Chamber? I like learning about other businesses in the area and how we can help each other grow and become even better. One of our favorite parts of the business is meeting new people and hearing their stories. When I first took over the store, I met a couple of other business owners that were a part of the San Marcos Chamber and they were so helpful and wonderful that it solidified wanting to join.
As someone doing business in San Marcos, what are you looking forward to accomplishing with the Chamber? A I’m eager to build relationships with local businesses and organizations, offering our support in any way we can. Whether it's providing refreshments for a special celebration, contributing to a community event, or sponsoring a fundraiser, we’re here to help make those moments memorable. I believe in the power of community, and am committed to being an active partner in supporting and uplifting our local area.
What's your best piece of business advice? Challenges are opportunities for growth as a business owner. When I first took over, it felt like everything that could go wrong did. Instead of reacting emotionally, I saw each issue as a chance to learn a new skill. When problems arose, I made the necessary calls, took the required steps to resolve them, and moved forward. Stress comes from focusing on what’s beyond your control—so don’t. Identify the problem, execute the solution, update your processes for the future, and look ahead😊.
Business website: https://locations.robeks.com/ca/san-marcos/133-n-twin-oaks-valley-rd/
Business Instagram handle: @robeks
Business Facebook page: https://www.facebook.com/robekssanmarcos
